🚀 Overview
Led the redesign and redevelopment of Barton Health’s primary website and nine additional public-facing properties, transforming the organization’s digital presence into a modern, accessible, and user-friendly healthcare platform. The new system improved patient access to care, streamlined internal operations, and supported long-term scalability.
👤 My Role
Lead Web Developer & Designer responsible for UX/UI design, frontend and backend development, system architecture, accessibility improvements, and delivery across multiple web properties and internal platforms.
⚠️ The Challenge
- Outdated, non-responsive website limiting access across devices
- Poor user experience for patients searching for providers and services
- No centralized or scalable system for managing healthcare content
- Limited accessibility compliance in a healthcare-critical environment
- Fragmented digital ecosystem across multiple websites
- Need to support both patient-facing and internal operational systems
🛠️ The Solution
Platform & Multi-Site Architecture
- Redesigned and redeveloped the primary hospital website and nine additional public-facing sites
- Established a consistent design system and improved overall performance
- Built and designed an internal SharePoint platform for organizational use
Patient Search & Provider Discovery
- Developed a medical provider and specialty database
- Enabled users to search by doctor, specialty, and services
- Improved patient ability to find relevant care quickly
Patient Tools & Scheduling
- Built a lab reservation system with automated submissions to administrators
- Streamlined appointment workflows and reduced manual processing
System Integrations
- Integrated MyChart to provide access to:
- Appointments, Medical records, Patient information
Connected the website to critical healthcare systems
Internationalization & Inclusive UX
- Developed a fully responsive website (early adoption of responsive design)
- Implemented Spanish translation using Smartling to expand accessibility for non-English users
- Improved usability across devices and diverse user groups
Accessibility & Compliance
- Integrated Siteimprove to monitor and maintain accessibility standards
- Ensured adherence to Web Content Accessibility Guidelines (WCAG 2.0 A)
- Established ongoing processes to support accessibility compliance and usability improvements
Analytics & Optimization
- Implemented Google Analytics and Google Tag Manager
- Enabled tracking of user behavior and engagement
- Provided insights for ongoing optimization
Performance & Infrastructure
- Integrated Cloudflare for caching, security, and optimization
- Deployed on Rackspace for reliable hosting
- Improved page load performance across all sites
📈 Outcome / Impact
- Increased annual pageviews by 45%
- Redesigned and unified 10 total websites
- Delivered a fully responsive experience across all devices
- Improved patient access to providers and services
- Streamlined internal workflows with integrated systems
- Expanded accessibility with multilingual support
- Improved accessibility and compliance with WCAG 2.0 standards
🧰 Tech Used
SharePoint ASP.NET jQuery Smartling Accessibility Rackspace Bootstrap CSS Google Tag Manager Google Analytics